Returns &

Exchanges

NON-RETURNABLE | NON-EXCHANGEABLE

All sales of GIFT CARDS, SWIMWEAR and UNDERGARMENTS are final and cannot be returned nor exchanged.

EXCHANGEABLE

Items are non-refundable, only exchangeable.

An allowance of 7 days will be given to customers to exchange their items.

For merchandise to be eligible for exchange at The Penthouse, Item Tag should still be intact and Official Receipt must be presented upon inspection.

Items exchanged should be of equal or higher value (difference in amount shall be paid in cash)

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